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The email might ask for a money transfer or request that the recipient review a document. They then impersonate that person using a similar email address. Malicious actors use social media or the corporate website to find the name of the organization’s CEO or another senior leadership member.

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Password-protected documents: Any documents that require a user login ID and password may be an attempt to steal credentials.Īnother type of corporate phishing that leverages OSINT is whale phishing, also called whaling or CEO fraud.Shared drive links: Be wary of links to documents stored on shared drives like Google Suite, O365, and Dropbox because these can redirect to a fake, malicious website.Abnormal request: Look out for internal requests that come from people in other departments or seem out of the ordinary considering job function.Ultimately, because the recipient believes this is an internal request, the person takes the action mentioned in the email. Then, they target specific individuals within the organization using real names, job functions, or work telephone numbers to make the recipient think the email is from someone else inside the organization. Cybercriminals start by using open source intelligence (OSINT) to gather information from published or publicly available sources like social media or a company’s website. Hypertext: These are “clickable” links embedded into the text to hide the real URL.Īlthough spear phishing uses email, it takes a more targeted approach.

Shortened link: Make sure that the link is in its original, long-tail format and shows all parts of the URL.

When trying to decide if a link is legitimate or not, consider: While often part of an email phishing attack, this is a slightly nuanced approach. However, cybercriminals are now leveraging HTTPS in the links that they put into phishing emails. Most legitimate organizations now use HTTPS instead of HTTP because it establishes legitimacy. The hypertext transfer protocol secure (HTTPS) is often considered a “safe” link to click because it uses encryption to increase security.

Little text: Ignore emails that have only an image and very little text because the image might be hiding malicious code.

Fake brand logo: Review the message for any logos that look real because they may contain fake, malicious HTML attributes.

Shortened links: Do not click on any shortened links because these are used to fool Secure Email Gateways.

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Malicious and benign code: Be aware of anything including code that tries to trick Exchange Online Protection (EOP) such as downloads or links that have misspellings.

Legitimate information: Look for contact information or other legitimate information about the organization being spoofed, then look to identify things like misspellings or a sender email address that has the wrong domain.

However, for a quick refresher, some traditional things to look for when trying to mitigate risk include: Most people recognize some of the primary indicators of a phishing email. The downloads, usually PDFs, have malicious content stored in them that installs the malware once the user opens the document.

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The links traditionally go to malicious websites that either steal credentials or install malicious code, known as malware, on a user’s device.

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Malicious actors send emails to users impersonating a known brand, leverage social engineering tactics to create a heightened sense of immediacy and then lead people to click on a link or download an asset.

Email phishingĪlso called “deception phishing,” email phishing is one of the most well-known attack types.

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With a better understanding of the 14 types of phishing attacks and how to identify them, organizations can protect their users and data more effectively. At its core, phishing is an attack methodology that uses social engineering tactics to make a person take an action that is against their best interests. While modern attacks use similar social engineering models, cybercriminals use more evolved tactics. Cybercriminals propagated the first phishing attacks in the mid-1990s, using the America Online (AOL) service to steal passwords and credit card information. Phishing attacks have been around since the early days of the internet.

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